At a Glance
One of the first historic hotels to be renovated by the Cuban government, the Santa Isabel is a grande dame boutique option in Old Havana.
Review
The Santa Isabel commands a glorious spot at one end of pretty Plaza de Armas square. The grand colonial building was once inhabited by the Count of Santovenia, and many period details remain, including beamed ceilings, crystal chandeliers, velvet couches and brass beds. Breakfast can be taken directly on the Plaza de Armas or in the hotel's lovely courtyard under palms and beside a gift shop selling cigars. Sting, Jack Nicholson and various other celebrities have stayed here while visiting Havana, and it was once the nicest boutique property in town.
The best rooms are those with balconies and views—through stained-glass windows—of the Plaza de Armas. As in all of Old Havana's hotels, beds, bedding and bathrooms leave much to be desired, and lighting in the rooms is abysmal. Upgrades at the Saratoga, Parque Central and San Felipe Y Santiago de Bejucal have all raised the bar, so hopes are that the Santa Isabel soon follows suit.
Who Should Stay
The Santa Isabel can be a good choice for those seeking an authentic Old Havana experience and don't mind noise from the street or limited hot water. The hotel does not have a pool, which is a drawback on hot days and for families traveling with kids. Internet access can be spotty and is only available in the lobby.
Written by Amelia Osborne Scott